Using Our Website

Effective Date: February 16, 2026

Welcome to farrbetterplumbing.com (the “Website”) and the services provided by Farr Better Plumbing (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our Website, plumbing services, and any related communications, including our SMS/text messaging program.

By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree, do not use our Website or services.

We may update these Terms from time to time. The updated version will be posted here with a revised effective date. Your continued use after changes constitutes acceptance of the revised Terms.

Use of Our Services

You may use our Website and services only for lawful purposes and in accordance with these Terms. You agree not to misuse our services, interfere with their operation, or attempt unauthorized access.

Our plumbing services (e.g., repairs, installations, scheduling) are provided subject to separate agreements, estimates, or work orders. These Terms apply to general use and communications.

SMS/Text Messaging Program

Farr Better Plumbing offers an optional SMS/text messaging program (the “SMS Program”) to provide you with convenient updates and communications.

By opting in to the SMS Program (e.g., by submitting your phone number via our Website contact form with consent, texting a keyword to our number, or providing verbal/written agreement), you agree to receive recurring SMS/text messages from us. These may include:

Appointment reminders and confirmations
Service updates and scheduling changes
Promotions, special offers, or alerts (if applicable)
Other service-related information

Message Frequency: Varies based on your interactions and needs (e.g., typically 1–4 messages per month, but could be more or less).

Message & Data Rates: Message and data rates may apply for messages sent to and from you, depending on your mobile carrier and plan. You are responsible for any such charges imposed by your carrier. We do not charge you for sending messages through the SMS Program.

Carrier Disclaimer: Your wireless carrier is not liable for delayed or undelivered messages. Delivery depends on factors outside our control, such as carrier networks, signal strength, and device settings. We are not responsible for any failure or delay in message delivery.

Opt-In and Consent: Consent to receive SMS messages is not a condition of purchasing goods or services from us. Opt-in is voluntary and requires your express prior consent.

Opt-Out and Help:

To stop receiving messages at any time, reply STOP (or STOP, UNSUBSCRIBE, END, QUIT, CANCEL) to any message from us. You will receive confirmation, and messages will cease (except possibly a one-time confirmation reply).
For assistance or more information, reply HELP to any message, or contact us at office@farrbetterplumbing.com.
You may also manage preferences via our Website or by contacting us directly.

Opt-out requests are processed promptly. Opting out stops SMS communications but does not affect other contact methods (e.g., phone calls or emails for existing service needs).

Compatibility: The SMS Program works with most major U.S. carriers and standard mobile devices capable of receiving SMS. We do not guarantee compatibility with all devices or carriers.

Intellectual Property

The Website content (text, images, logos, etc.) is owned by us or our licensors and protected by copyright and other laws. You may not reproduce, modify, or distribute it without permission, except as allowed under fair use.

Limitation of Liability

To the fullest extent permitted by law, Farr Better Plumbing is not liable for indirect, incidental, consequential, or punitive damages arising from your use of the Website, services, or SMS Program. We are not responsible for errors, interruptions, or issues caused by third parties (including carriers).

Our total liability shall not exceed the amount you paid us in the 12 months preceding any claim.

Indemnification

You agree to indemnify and hold us harmless from claims arising from your violation of these Terms or misuse of our services.

Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict of laws principles. Any disputes shall be resolved in the courts of Springfield, Missouri.

For questions about these Terms, contact: office@farrbetterplumbing.com

Thank you for choosing Farr Better Plumbing.